Shipping Policy
At Thulasi Traditional Foods, we strive to deliver your favorite traditional food products safely and on time across India.
Shipping Locations
We currently ship our products across all locations in India.
Orders are delivered through trusted courier and logistics partners to ensure safe and reliable delivery.
Order Processing Time
All orders are processed within 1 to 2 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is processed and dispatched, you will receive a shipping confirmation.
Delivery Time
Estimated delivery timelines are as follows:
• Metro Cities: 2 to 4 business days
• Other Cities and Towns: 3 to 6 business days
• Remote Locations: 5 to 8 business days
Delivery times may vary depending on courier operations, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping charges may vary depending on:
• Delivery location
• Order weight
• Current shipping promotions
Any applicable shipping charges will be displayed during checkout before completing the payment.
Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS so you can track the delivery status.
Delayed Deliveries
While we aim to deliver orders within the estimated timeline, delays may occur due to:
• Courier partner delays
• Natural disruptions
• High order volumes during festivals or promotions
We appreciate your patience in such situations.
Incorrect Shipping Details
Customers are responsible for providing accurate shipping information while placing the order.
Thulasi Traditional Foods will not be responsible for delays or delivery failures caused by incorrect address details.
Contact Us
For any questions regarding shipping or delivery, please contact us:
Thulasi Traditional Foods
Email: thulasitraditionalfoods@gmail.com
Phone: 9488123954

